As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res

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AI chatbots are changing the landscape of retail customer service. These intelligent virtual assistants can offer quick and effective solutions to customer queries, always available. From answering simple product information to assisting with order tracking, chatbots can handle a wide range of customer interactions. This empowers human agents to a

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